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This Privacy Policy describes how information is collected, used, and shared when you visit or interact with this service or our online platform.
Identity of the Data Controller
The data controller responsible for your personal data is Lavage Auto Express, located at 85 Rue Garibaldi, 69003 Lyon, France.
Information We Collect
When you interact with our site, we may collect certain information. This includes:
* Information you provide directly: This may include personal and vehicle details when you contact us, make an inquiry, or use services offered through our platform. This could include your name, phone number, email address, and details about your vehicle.
* Information collected automatically: When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
* "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.
* "Log files" track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
* "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the site.
How We Use Your Information
We use the information we collect to:
* Operate and provide our services, including responding to your inquiries and processing service requests.
* Communicate with you, including regarding your service requests or updates.
* Improve our site and services.
* Understand how users interact with our site.
* Comply with legal obligations and regulations.
Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
* Your consent.
* The necessity of processing for the performance of a contract with you or to take steps at your request before entering into a contract.
* The necessity of processing for compliance with a legal obligation to which we are subject.
* The necessity of processing for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Sharing Your Information
We may share your personal information with third parties to help us use your Personal Information, as described above. For example, we may use analytics services to help us understand how our customers use the site. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Data Security
We have implemented appropriate technical and organizational measures to protect the personal data we process. However, no transmission over the internet or electronic storage is completely secure.
Your Data Protection Rights
Under applicable data protection law, you have rights regarding your personal data. These may include the right to:
* Request access to your personal data.
* Request correction or erasure of your personal data.
* Request restriction of processing of your personal data.
* Object to processing of your personal data.
* Request data portability.
* Withdraw consent (where processing is based on consent).
* Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the details provided below.
Cookies
We use cookies to improve your experience on our site and to provide our services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by post at the following address:
Lavage Auto Express
85 Rue Garibaldi
69003 Lyon
France